Frequently Asked Questions (FAQ) on PRS Nomination
Part 1: General information
1. What is nomination in PRS?
Nomination in PRS is the process of naming an individual(s) to either administer (for a Muslim member) or to receive the PRS balances upon the PRS member’s death.
2. Why is nomination important?
Nomination is important to help ease the process of transferring a member’s assets to the rightful heirs in the event of the ’member’s demise. In the absence of a nomination, the legal heirs of the person may have to go through a longer and complicated process to inherit the assets of the demised.
3. What happens if a nomination is not made?
In the event of the demise of a PRS member without having made a nomination , the member’s PRS balance will only be released after the member’s next kin obtains a grant of probate or letters of administration or a distribution order. Unfortunately, this process can be time-consuming and may take several years to complete.
4. When should I make a nomination?
It is recommended that you make a nomination as early as possible. In fact, you may even choose to submit the nomination form when you first invest into the Principal PRS funds. This will ensure that your wishes are recorded and that the process of disbursing your PRS account balance can be expedited in the event of your untimely demise.
5. How nomination works?
For Muslim members, the nominee will act as the administrator who can withdraw the balance in a member’s PRS account in the event of the member’s death.
In the event of the demise of a Muslim member with nomination, the nominated individual(s) shall receive the PRS balance as an administrator and is responsible to distribute such amount in accordance with the Islamic Law.
If the Muslim member chooses not to make a nomination, the PRS balance shall be paid to a lawful administrator of the member’s estate.
For Non-Muslim members, nomination is the process of naming an individual(s) to receive the PRS balance according to the direction of the nomination as a beneficiary in the event of the member’s death.
If the member elects not to make any nomination, the PRS balance shall be paid to a lawful executor or administrator of the member’s estate.
Please visit PPA’s website for more information on payment in the event of the member’s death with/without nomination or speak to your PRS Consultant.
Part 2: Making a nomination
1. How to nominate?
Fill up the Nomination Form (click here to download) and submit the same together with all required supporting documents (in physical copy form) to Principal for processing. Please refer to the “Explanatory Notes on the Nomination Form” in the form for more information.
2. Do I need a witness when making nomination?
Yes. A Malaysian who is 18 years old and above and of sound mind can be a witness to your nomination EXCEPT the following persons:
- the persons selected as nominee
- the spouse of the nominee
- an employee of the PPA
- an employee/consultant of the PRS Provider
The witness is not required to be present in person when you submit the Nomination Form to Principal or PPA.
3. Who can I nominate?
Members may nominate:
- Individuals (people) as a nominee. Charities, organisations, or society are not allowed to be named as nominee.
- A minor individual (i.e., below 18 years old) as a nominee.
Note: For Muslim members, the nominee acts as an administrator only and hence the minor will only be able to carry out his duties upon reaching 18 years old. If the Muslim member passes away before the minor turns 18 years old, the accrued benefits will be paid to the lawful executor or administrator of the member’s estate).
Muslim members may consider nominating your next of kin (e.g., spouse, child, parents) to administer your accrued benefits.
4. How many people can I nominate?
You may nominate up to six (6) individuals and allocate specific percentage of your PRS balances to each nominee. You are advised to inform the named person that they have been nominated for your PRS balance.
5. What is the process of nomination?
- Submit the completed Nomination Form and all required supporting documents to Principal for processing.
- Principal will perform a verification call to the member. Kindly expect the call from our Customer Care Centre with the number 016-299 6007 within three business days after your submission.
- You will receive an SMS notification on the nomination status (e.g., successful or unsuccessful) from Principal and PPA.
- The nomination status and details will be updated in the PRS Member Portal at https://www.prsmember.my/login/.
6. How to check my nomination status?
You may check your nomination status and details via:
- PRS Member Portal at https://www.prsmember.my/login/
- Call the PPA call center at 1300-131-772
7. Can I change/ update my nomination?
Yes. You are encouraged to review your nomination status and details regularly to ensure it is updated to fit your current circumstances.
You may change or update your nomination by submitting a new Nomination Form (click here to download) and submit the same together with all required supporting documents (in physical copy form) to Principal for processing. The latest nomination form received and effected will supersede all previous nominations, if any. Please refer to the “Explanatory Notes on the Nomination Form” in the form for more information.
8. Can I revoke my nomination?
Yes. You may revoke your nomination by filling in the Revocation of Nomination Form (click here to download) and submit the same together with all required supporting documents (in physical copy form) to Principal for processing. Please refer to the “Explanatory Notes on the Revocation of Existing Nominee(s) Form” in the form for more information.
There are other circumstances as set out below which would also revoke nominations previously made by members:
- Upon the death of all of nominee(s) stated in the Nomination Form during the lifetime of the member.
- When member submits a new Nomination Form.
- Where a nominee fails to submit the Withdrawal Form within one (1) year from the death of the Muslim member (For Muslim member only).
- Where the nominee is legally incapable to act as an administrator (e.g., under the age of 18 or is certified as having permanent total disability or mental disability)(For Muslim member only).
NOTE: A nomination shall not be revoked by any will.
9. If I invest in more than one Principal PRS fund, do I need to submit multiple nomination application?
No. You only need to submit one nomination application to Principal for processing. All your PRS balance with Principal will be distributed to the nominee(s) in the event of the member’s demise.
10. If I invest in PRS with different PRS providers, do I need to submit multiple nomination forms?
No. Once you made a nomination with any PRS provider, it will be applicable to all your PRS account held with the different PRS providers.
11. What is the fee for nomination?
The application for nomination, change of nomination and revocation of nomination are free of charge.
Part 3: Withdrawal Upon Death of a Member
1. What can the nominee/ executor do if the member passes away?
The member’s nominee/ executor via probate may enquire the deceased member’s nomination status by submitting the Nomination Details Enquiry Form (click here to download) together with the required documents to Principal or directly to PPA. Nominees may approach the PRS Providers and PPA for more details on the process.
2. How can the nominee/ executor apply for withdrawal for a deceased member’s PRS balance?
The nominee must submit the completed Withdrawal Upon Death of a Member Form (click here to download) to Principal to withdraw the deceased member’s accrued benefits. Please refer to the “Explanatory Notes on the Withdrawal Form for PRS Funds Upon Death” in the form for more information.
If there are more than one nominee, each nominee is required to submit separate forms as they are allowed to withdraw only the percentage allocated to them. They are not required to submit the form collectively. Please refer to the “Explanatory Notes on the Nomination Details Enquiry Form” in the form for more information.
3. What is the time limit for the nominee to apply for withdrawal in the event of a member’s passing?
For Muslim member, the submission of the Withdrawal Upon Death of a Member Form (click here to download) must be made within one (1) year upon member’s death. Since the nomination is treated as revoked after one year, the withdrawal process will be treated as a normal withdrawal without nomination. In such an instance, the balance in the PRS account shall be paid to a lawful administrator of the member’s estate.
The above does not apply to non-Muslim member.
4. What happens when a nominee dies after the death of a member, and did not make any claim on the PRS balance?
If the nominee dies after the member’s death but before he makes any claim for withdrawal, the PRS balance shall revert to:
- For Muslim member – the member’s estate.
- For non-Muslim member – to the nominee’s estate and shall be paid to the lawful executor or administrator of the deceased nominee’s estate.
5. What happens when a nominee dies before member?
If a nominee dies before the member, this will not affect distribution to the other nominees. Other nominees can carry on the obligation to claim as an administrator. However, the percentage allocated to the deceased nominee shall be paid to a lawful administrator of the member’s estate.